Privacy Policy

1. What we collect

Stuff you give us directly

• Your account. Your name, email, phone number (if you sign up with one), and profile photo. If you sign up with a password we store a scrambled version of it (a "hash"), not the password itself. If you sign in with Apple or Google, we get the basics they share with us — name, email, profile picture.
• Your voice notes. The audio you record in the app. We keep the audio files.
• Transcripts of your voice notes. We run your audio through a speech-to-text service to turn it into text you can read, search, and share. We keep those transcripts.
• Photos you add. Any images you attach to a postcard.
• Your postcards. The generated cards themselves — the layout, the text we pull from your transcript, and any edits you make.
• Your social graph. The people you follow, your circles and groups, who's in them, and who you share postcards with.
• Messages to us. Anything you send us when you email for help or share feedback.

Stuff we pick up automatically

• Basic device and usage info. Device type, operating system, app version, crash logs, and general usage patterns — what screens get used, what buttons get tapped. We use this to fix bugs and make the app better.
• Approximate location. If you allow it, we may use coarse location to add context to a postcard (like a city). We don't track you in the background.

Stuff we don't collect

We don't sell your information. We don't use it to train outside ad networks. We don't share your postcards with anyone who isn't helping us run Postcards.

2. How we use what we collect

• To run Postcards — store your voice notes, generate transcripts, build your postcards, and deliver them to the people you share with.
• To make the app work better — fix bugs, improve reliability, figure out what's useful and what isn't.
• To stay in touch with you about your account — password resets, important updates, support replies.
• To protect the service — spotting abuse, spam, or anything that puts users at risk.

3. How the AI part works

Postcards uses AI services from outside companies (like OpenAI, Anthropic, and speech-to-text providers) to transcribe your voice notes and help generate the text that goes on your postcards. To do that, we send your audio and the relevant parts of your content to those providers. They process it on our behalf and are not allowed to use it to train their own models.

AI makes mistakes. Transcripts won't be perfect — it'll mishear words, miss names, and occasionally get things wrong. Read anything it writes before you share it.

4. Who else sees your information

A short list. We share information only with:

• Companies that help us run Postcards. Our hosting, database, storage (for audio and photos), email and notification services, and the AI providers mentioned above. They only get what they need to do their job.
• People on the Postcards team. A small number of us — engineering, support, editorial — can access account and content when we need to help you, fix a bug, or improve quality. We try to keep this minimal and we treat what we see as confidential.
• Anyone you share with. If you post to a circle, group, or send a card to a friend, the people you share with can see it. That's you choosing to share.
• The law, if we have to. If we get a valid legal request, or if someone's safety is at risk, we may have to hand over information.
• A future owner. If Postcards is ever acquired or merged into another company, your information would move with it, and this policy would still apply until it's updated.

5. Sharing and visibility

Postcards is social, so some of what you do is visible to other people. Here's the shape of it:

• Private by default. A voice note or postcard isn't visible to anyone else until you share it.
• Circles and groups. When you share to a circle or group, everyone in that circle or group can see it. They can screenshot, save, or talk about it — the same way any social product works. Don't share anything you wouldn't be okay with leaving the app.
• Shared cards. If you send someone a postcard or give them a link, the recipient can view and save it. If a card has a public link, anyone with the link can see it.
• Profile info. Your name, profile photo, and anything else you put on your profile is visible to people you're connected with.

6. How long we keep it

While your account is open, we keep your voice notes, transcripts, photos, and postcards so you can come back to them. If you delete an individual postcard or voice note, we remove it from our active systems. If you delete your account, we delete your content from our active systems. Copies may stick around in backups for a little while before they age out, and we may hold on to limited records if the law requires it.

Cards you've already shared with other people may continue to exist in their view or on their devices — we can't reach into someone else's account to pull them back.

7. Your choices

• Edit your profile from inside the app whenever you want.
• Delete individual voice notes, transcripts, photos, or postcards from the app.
• Turn off microphone, camera, notification, or location access in your phone's settings.
• Ask for your data, fix it, or delete it. Email us at privacy@postcards.fun and we'll take care of it.
• Extra rights where you live. If you're in California, the EU, the UK, or somewhere else with strong privacy laws, you may have additional rights — like asking us what we have on you, asking us to correct it, or asking us to delete it. Email us and we'll sort it out.

8. Children

Postcards is not meant for anyone under 13, and we don't knowingly collect information from kids under 13. If you think we have, email us and we'll delete it.

9. Security

We use reasonable technical and organizational safeguards to protect your information — encryption in transit, access controls, the usual good practices. But no system is perfectly secure, and we won't pretend otherwise.

10. Where your data lives

Postcards is based in the United States, and that's where your information is stored and processed. If you're outside the US, using Postcards means your data travels here.

11. Changes to this policy

If we change this policy in a meaningful way, we'll update the date at the top and, for bigger changes, let you know in the app or by email. Continuing to use Postcards after a change means the new version applies.

12. Get in touch

Questions, concerns, or just want to talk to a human? We're happy to hear from you.

Biographer, Inc.
287 State Street
Brooklyn, NY 11201
Email: privacy@postcards.fun

Thanks for trusting Postcards with the small stuff.